Conditions

Ear infections and otitis media

Understand the terms and recognize when to get advice.

General information · not clinically reviewed

Medical disclaimer: This page is general health information for education only. It is not medical advice and is not a substitute for diagnosis or treatment by a qualified health professional. It has not been reviewed by a clinician. In an emergency, call 911 or your local emergency number.

Which part of the ear?

Ear infections may affect different parts of the ear. Otitis media refers to the middle ear; otitis externa affects the outer ear canal. The location and cause matter when deciding on treatment. The NHS guide to ear infections covers both types.

What you may notice

Ear pain, fever, pressure, discharge or a change in hearing can occur. Young children may be irritable or pull at an ear. A professional may examine the ear with a lighted instrument called an otoscope.

When to seek advice

Get prompt medical advice for swelling around the ear, discharge, new hearing loss, dizziness, a high fever or feeling very unwell. Seek advice if symptoms are not improving after three days, infections recur, or you suspect an infection in a baby under 12 months. People with a weakened immune system or certain long-term conditions may need earlier assessment.

If an infant has a high fever or seems very unwell, call 911 or your local emergency number now.

Questions to bring

  • Which part of the ear is affected?
  • What improvement should we expect, and when?
  • What symptoms would change the plan?

See all condition guides, use our appointment preparation guide, or read how the immune system works.

Sources & further reading

Sources consulted September 20, 2026. This is a drafting date, not a medical review date.